Thank you for visiting and shopping at EEFRAMS Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method: Domestic Express
Estimated delivery time: 1-2 business days
Shipment cost: Rs.350
* Order before 3pm (local time) to receive your order in 1-2 working days. Orders made after 3pm will take an additional working day
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 39B, Peiris Road, Mount Lavinia.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the Sri Lanka.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.